1. Download Microsoft Lync Instant Messaging Settings
  2. Download Microsoft Lync Instant Messaging Apps
  3. Download Microsoft Lync Instant Messaging Software

During a meeting, Lync Web App provides many Lync features; these include meeting-wide instant messaging (IM), phone-based audio, file distribution, presenting with Microsoft PowerPoint presentation graphics program, and desktop and program sharing. Drag the slider on the Program Events display panel down to the Microsoft Lync 2010 listings. Click Incoming Instant Message. The Sounds display at bottom of the window should read COMMUNICATORim invite. Now click the drop-down arrow next to it and sample some of the other sounds on the list.

Lync -->

Topic Last Modified: 2013-10-07

Support for Public Instant Messenger Connectivity

Download DirectX End-User Runtime Web Installer DirectX End-User Runtime Web Installer Microsoft Lync Basic 2013 gives you instant messaging (IM), audio and video calls, online meetings, availability (presence) information, and sharing capabilities all from one, easy-to-use program. Microsoft 365 includes Lync, which lets you have instant messaging (IM), audio and video conversations, and Lync Meetings. To download Lync, sign in to Microsoft 365, then at the top of the page, click Settings Office 365 settings Software Lync. With Lync you can: See when people are available, away from their desk, or in a meeting. Lync instant messaging is an efficient way to connect with your contacts in real time and on a moment’s notice. Less formal than email, faster than a phone call—IM is tough to beat for speed and ease of use. You can send an IM from anywhere in Lync where you see a contact.

This article provides information about support for Public IM Connectivity (PIC). PIC is a feature of Microsoft Lync that allows organizations to enable their Lync users to connect with users of certain public instant messaging (IM) services through their Lync clients and identities.

End-users benefit from being able to connect with customers, partners, and vendors on their terms. IT benefits from supporting a single real-time communications client while maintaining the control, compliance, and archiving features of Lync. Lync-Skype connectivity, publicly available in May 2013, relies on the legacy that Lync/Office Communications Server (OCS)/Live Communications Server (LCS) first established with PIC in connecting to MSN/Windows Live, AOL, and Yahoo. For more information on Lync-Skype connectivity, see the Lync-Skype connectivity. Federation with Windows Live, AOL, and Yahoo are each on a path towards end-of-life. This page documents the status of each service.

To use PIC, customers have been required to activate the service for each public IM service provider. The requirements and details for how to do this are dependent upon the IM service provider and the customer's underlying licensing program.

Windows Live Messenger

Microsoft brought Windows Live Messenger and Skype together. In April 2013, Messenger users were migrated to Skype upon sign-in. Lync customers who rely on federation with Messenger will continue to be able to communicate with their Messenger contacts, even after those contacts update to Skype. There is nothing that Lync administrators or Lync end-users need to do to maintain continuity of service, and management of this capability within Lync remains the same as it has been for communications with Messenger.

When Messenger users sign into Skype using their Microsoft accounts (i.e., the same credentials used for Messenger) all of their Messenger contacts - including federated Lync contacts - follow them into Skype. Presence sharing and instant messaging between Skype and Lync for these contacts is available.

Lync-Skype connectivity - contact adding, presence sharing, instant messaging, and audio calling between Lync and Skype users - is also now available to all Lync customers.

Yahoo! and AOL Instant Messenger

Federation with Yahoo! and AOL are both on a path toward end-of-life for customers of Lync (and Office Communications Server). Microsoft’s ability to provide each of these services has been contingent upon support from Yahoo! and AOL, and the underlying agreements of these are winding down. For both Yahoo! and AOL, service will continue through June 2014.

  • Yahoo - Service will continue through June 2014, and customers continue to need to be licensed with the Microsoft Lync Public IM Connectivity User Subscription License (“PIC USL”). As of September 1st, 2012, the PIC USL, is no longer available for purchase for new or renewing agreements. Customers with licenses purchased prior to this date will be able to continue to federate with Yahoo! until the earlier of the service shut down date or their license expiration. Read the announcement on the Lync Team Blog. Customers who have PIC licenses on agreements that extend past June 30, 2014 will receive a credit in proportion to the amount of the payments covering the time period following June 30, 2014.

  • AOL - On June 30, 2014, Lync's IM connectivity ('PIC') service will no longer be available. In order to limit customer disruption when the service ends, we have discontinued the provisioning of additional customer domains. Until June 30, 2014, customers do not need to do anything to continue to support federated communications with AIM. Beyond this date (or for customers that would like to provision additional domains in the meantime), a substitute service is available directly from AOL. For more information on AOL's new service, see Establishing Direct Federation with AIM (opens new page on AOL.com).

Public IM Provider Summary

Spy vs spy the island caper nes. The following table provides a summary of the Public IM service providers, federation capabilities with Lync, and licensing requirements.

Public IM Service ProviderFederated CapabilitiesLicensing Requirements


IM, Presence, Audio

Lync Server Client Access Licenses, Lync Online Plan 1/2/3

Windows Live Messenger

IM, Presence, Audio/Video

Lync Server Client Access Licenses (supported as long as WLM is in market)


IM, Presence

Lync Server Client Access Licenses; supported through June 2014 for existing customers.


IM, Presence

Requires additional Microsoft Lync Public IM Connectivity User Subscription License (“PIC USL”) in addition to Lync Server Client Access Licences. As of the September 2012 Price List, the PIC USL is no longer available for purchase. Customers with active licenses are able to continue to federate with Yahoo! Messenger until the service shut down date on June 30, 2014.

You can have instant messaging conversations with one or more contacts at the same time. You can specify font type and characteristics, such as bold, underline, italics, and color. You can also insert emoticons and paste text and tables that you copied from other Microsoft Office programs, such as the Microsoft Word word-processing program and Microsoft Excel spreadsheet software.

i. Sending and receiving instant message

On your Lync window, click on the contact you would like to instant message or just place your mouse cursor over the contact and click on the instant message icon. You can also double click on the contact to go directly to instant messaging. When you receive a message, Lync icon will appear on the background with flashing lync icon on the bottom.

TIP*** You can copy and paste text and table from Word or Excel.

ii. Send an Instant Message to Select Members of a Distribution or Contact Group

Download Microsoft Lync Instant Messaging Settings

1. Go to your group and right click on group and select [Send an Instant Message].

2. When the group message window appears, you can type in your message and send to the whole group.

iii. Invite another contact to a conversation

Download Microsoft Lync Instant Messaging Apps

If you would like to invite someone new during an IM conversation you can open Lync and drag one or more contacts into the Conversation window or from the Contacts list. Another option is to click on the [People Options] and you can select [Invite by Name or Phone Number].

iv. Conversation Subject

Download Microsoft Lync Instant Messaging Software

When you are instant messaging a group from your contacts list you can set your conversation subject so the contacts in your group acknowledges what the conversation will be for. On the group conversation click on [More Options] and select ‘Change conversation Subject’. Then type in a conversation subject and press ‘OK’.

Coments are closed
Scroll to top